Incident Open a P1 ticket. Call the person on call. Post a short status in #alerts every 30 minutes until the service is back. Write a post-mortem within 48 hours: timeline, cause, fix, follow-up actions. Pages linking here Frequently asked questionsfaq.mdGlossaryglossary.mdProceduresprocedures/README.mdRestoreprocedures/restore.mdMeetingsteam/meetings.md