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backup vpn onboarding nas firewall restore wifi password kestrel mttr docking netware

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VPN
IT team tools/vpn.md

VPN
Remote access uses WireGuard. Profiles are generated from the infra/vpn repository on
Tools
IT team tools/README.md

Tools
VPN
GitLab
Email and chat
Offboarding
IT team procedures/offboarding.md

Disable their account.
Revoke their VPN profile.
Remove them from the password vault and rotate the shared
passwords they used.
New laptop
IT team procedures/new-laptop.md

New laptop
Malik prepares the laptop: full-disk encryption, the VPN client and the
standard software set. Allow two business days.
Onboarding a newcomer
IT team team/onboarding.md

Prepare their laptop (see new laptop).
Send their VPN profile.
Add them to their team's collection in the password vault.
Walk them through the security awareness training.
Frequently asked questions
IT team faq.md

How do I reach the internal network from home?
Through the VPN. Your profile is sent on your first day.
Where are the shared passwords?
IT team wiki
IT team README.md

Infrastructure: servers, virtualisation, storage, backups
Network: Wi-Fi, firewall, VLANs, topology
Tools: VPN, GitLab, chat, password vault, tickets
Team: who we are, meetings, on-call, onboarding
Procedures: step-by-step runbooks
2026-q3-infrastructure-review.pptx
IT team team/documents/2026-q3-infrastructure-review.pptx · extracted text

Public website (web1, web2): available 99.97 % of the time
Primary database (db1): 99.99 %, one planned restart
Incidents: no P1, two P2 (VPN certificate, full log partition)
MTTR: 1 h 40 min (Q2: 2 h 15 min)
What we delivered
onboarding-checklist.docx
IT team team/documents/onboarding-checklist.docx · extracted text

Malik Robert
☐
Send the VPN profile and test the connection from home
Inès Petit
☐
status-report-2026-w40.html
IT team infra/documents/status-report-2026-w40.html

Public websiteweb1, web2100 %OK
PostgreSQLdb1, db299.99 %OK
VPNvpn.acme.internal99.95 %OK
GitLabgitlab.acme.internal99.90 %
Slow on 2 October